Privacy policy

Charlie’s values your support and we are committed to protecting your privacy. The information below is regarding how we ensure your privacy and data security when using our website and online platforms.

Personal information

Our website is a safe environment for anyone who visits. As such, donations made to us on-line are secure. When you make a donation online, we ask for your name, address, daytime phone, e-mail address, and credit or debit card information.
We use your information to process your donation(s) and to verify credit card data. We use your mailing address to thank you and to keep you informed about the support we are providing and through our publications.

Cookies

We use cookies, small pieces of data stored inside a website browser, across our websites to improve their performance and to enhance your user experience. When you visit our websites, cookies allow us to collect some non-identifying basic information. This includes the total number of visitors, the pages viewed, and other anonymous information. We use this information to make your experience on our website as smooth as possible and to allow us to make any necessary improvements.

Types of cookie

1. Necessary Cookies
   These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, billing, cannot be provided.

2. Performance Cookies

These cookies allow us to analyse how visitors use our websites and to monitor website and campaign performance so that we can provide a high quality experience and determine how effective our campaigns are.

Emails

To enable us to determine which of our emails are more interesting to our users, Longfield emails may contain a single tracking pixel. This pixel can allow us to see whether emails are opened and also which links people click the most. The pixel will be deleted when you delete the email.
If you do not wish the pixel to be downloaded to your device, please set your email client to receive plain text emails from us.

Do we share your information?

Charlie’s will not share your information gathered to any third parties at any time.

How do we provide a secure environment for online transactions?

Our on-line order processing system allows you to make safe donations and purchases. Our donation verification is handled by Paypal, which collects your name, address, phone, credit card number and expiration date in order to process your transaction. Their encryption technology offers the highest level of security available on the Internet today. They have state-of-the-art firewalls and other security technology in place to insure the confidentiality of your transactions.